Parents follow their child's attendance, grades and fees in the Guardian Portal. This guide shows how to add a guardian, link the guardian to a student as primary or secondary, create the guardian's login, and what the guardian then sees.
Click Students, then Guardians. The page opens with three counters and lists every parent and guardian with contact details. The Students column shows how many children each guardian is linked to. Press Add Guardian and fill First Name, Last Name, Email and Phone (all required), then the Relationship: father, mother, guardian, sibling or other. Occupation is optional.
Open the student and go to the Guardians tab. It lists the linked guardians and who is primary. Press Link Guardian, search the guardian by name or phone, and decide Mark as primary guardian. Leave it off to link her as a secondary guardian, as with Sadia Siddiqui. Imran stays primary and Sadia becomes secondary. The relationship column shows each guardian's own relationship.
You can also start from the guardian. Open the guardian and go to the Students tab. It lists every child linked to this guardian with registration number, batch and primary or secondary. Link Student attaches another child, so one guardian can follow several children.
A guardian who should sign in needs a login. On the guardian record press Create login. SCM creates a login for the guardian's email, or links the existing user with that email, and emails a temporary password. The Guardian role is added automatically, and once a login exists the button no longer shows. Guardians then use My Portal › Guardian Portal. It lists only the children linked to that guardian; with several children a chip bar switches between them (Ayesha and Hamza Siddiqui here).
The home header shows the child, the class, the section and the amount outstanding. Four numbers follow: attendance over the last 30 days, grade point average, published exams and pending fees. Today's classes come from the batch timetable with teacher and room, and Recent results lists only results the school has published. Academics holds grades, the full timetable and learning. Attendance is a month calendar: green present, red absent, yellow late.
Open Fees. It shows the outstanding balance and how many invoices make it up. Each invoice shows its number, due date and what is still owed. When online payments are enabled, Pay settles the invoice there and the school ledger updates.
In the portal the guardian applies for leave: first day, last day, a reason of at least ten characters and an optional note. On the school side, Students › Leave Requests lists the request with dates, reason and status. Staff choose Approve or Reject; a rejection needs a reason. The guardian sees the decision in Leave history.
| Mistake | What you see | Fix |
|---|---|---|
| Guardian created without a phone | The required field stops the form | Enter the phone; it also helps SCM find the guardian later |
| Wanting to unlink a guardian | The screen asks you to contact an administrator | Ask an administrator |
| Leave reason too short | The form does not submit | Write at least ten characters |
| Item | Meaning / rule |
|---|---|
| Primary guardian | The main contact for the student; others are secondary |
| Relationship | Each guardian's own: father, mother, guardian, sibling or other |
| Create login | Emails a temporary password and adds the Guardian role |
| Guardian Portal | Under My Portal; shows only the guardian's own children |
Can one guardian follow more than one child? Yes. On the guardian record, Link Student attaches another child, and the Guardian Portal shows a chip bar to switch between them.
What does a guardian see in the Guardian Portal? Only the children linked to that guardian: attendance, grades, the timetable, fees and leave requests. Students who are not linked are refused.
How do I stop the same family being entered twice? SCM uses the guardian's phone number to spot an existing guardian, so enter the phone when you add a guardian.
GridX SCM runs this whole workflow. See what GridX SCM does and what it costs, or browse all step-by-step guides.