How to build a priced quotation and send it to the customer

A quotation is your priced offer for an event. This guide shows how to price a wedding with several service lines, save it as a draft, change it, mark it as sent and give the customer a PDF.

Who it is forSales person / event coordinatorTime12 minutesProductMMSLevelBeginner

Before you start

Steps

1

Open Quotations and start a new one

Click Sales › Pipeline › Quotations (/quotations). The chips on top filter by status: All, Draft, Sent, Approved, Rejected, Expired. Press New quotation at the top right. Choose the Customer (required, newest customer first), for example Saad Rauf Butt. Set Valid until, for example 12 November 2026, and write the event in Notes, for example "Barat on 14 Feb 2027, 450 guests".

New quotation dialog with customer, valid until and notes filled in
New quotation dialog with customer, valid until and notes filled in
2

Add the service lines

Press Add line. In Service choose a catalogue service, for example Catering — Deluxe Menu, or — Custom — for something that is not in the catalogue. Fill Qty, Unit, Disc% and Tax%. For the Barat the lines are: Catering — Deluxe Menu, 450 guests at 3,500, 5% discount, 16% tax; Welcome Drinks & Mocktails, 450 at 300, 16% tax; Stage & Floral Decoration, 1 at 80,000, 16% tax; and a Custom line named "Baraat arrival band", 1 at 45,000, 16% tax.

Four lines including a Custom line, with live totals
Four lines including a Custom line, with live totals
3

Check the totals

Under the lines the dialog shows the maths at once: Subtotal Rs 1,835,000, Discount - Rs 78,750, Tax Rs 281,000 and Grand total Rs 2,037,250. Each line is quantity times unit price, less the discount, and tax is charged on what is left. Press Create quotation; Cancel closes without saving.

Subtotal, discount, tax and grand total under the lines
Subtotal, discount, tax and grand total under the lines
4

See your draft in the list

A message at the bottom right says Quotation created (QTN-000007). The new row is on top: customer, version v1, valid until, Rs 2,037,250 and a grey Draft badge. The Draft chip lists only this quotation.

Draft chip showing the new quotation QTN-000007
Draft chip showing the new quotation QTN-000007
5

Edit the draft

In the row open Actions (the three dots). A draft offers Edit, Send and Download PDF. Choose Edit; the dialog is titled Edit QTN-000007 and every value is filled in. If the customer asks for more time, move Valid until from 12 to 15 November and press Save changes. The code and totals stay; you see Quotation saved (QTN-000007).

Quotations list after the change
Quotations list after the change
6

Send it

Open Actions and choose Send. The status turns to Sent in one click, with no confirmation box. The message reads: "QTN-000007 marked as sent. Email/WhatsApp delivery is not set up, so share the PDF with the customer." A sent quotation's menu offers Approve, Reject, Mark expired, Revise (new version) and Download PDF.

A sent quotation's Actions menu
A sent quotation's Actions menu
7

Give the customer the PDF

Choose Download PDF. It makes the customer's copy, QTN-000007.pdf, with the code, version, date, valid-until date, Bill to, each line with quantity, unit, discount and line total, the totals and your notes. Send does not message anybody here. Under Engagement › Messaging › Communications, Delivery logs says "No messages yet" and the Channels Email, WhatsApp and SMS are all Off and Not configured. Hand or send the PDF yourself.

Channels tab: Email, WhatsApp and SMS all off
Channels tab: Email, WhatsApp and SMS all off

Check it worked

  • Quotations shows QTN-000007 with Sent, valid until 15-Nov-2026 and Rs 2,037,250; the Sent chip lists it beside QTN-000006.
  • The PDF QTN-000007.pdf shows the same four lines and Grand total Rs 2,037,250.
  • Accounting shows no new voucher (newest is still JV-000006).

Common mistakes

MistakeWhat you seeFix
Choosing a service and expecting the price and tax to fill inUnit, Disc% and Tax% are 0Type them in on the line
Trying to change a sent quotationThe menu has no EditUse Revise (new version) (see MMS-S30)
Expecting Send to email the customerDelivery logs says "No messages yet"Share the downloaded PDF yourself

Quick reference

ItemMeaning / rule
Valid untilThe last day the offer stands
DraftNot sent; can be edited
SentGiven to the customer; no Edit, only Approve, Reject, Mark expired, Revise
Grand totalSubtotal, less discount, plus tax
JournalA quotation posts nothing

Frequently asked questions

Does choosing a service fill in its price and tax? No. Choosing a service only shows its catalogue price in the label, for example Unit (Rs 3,500). The Unit, Disc% and Tax% boxes stay at 0, so type them in on each line.

Can I change a quotation after sending it? Only a draft can be edited. After Send there is no Edit; use Revise (new version) from the Actions menu instead.

Does Send email or WhatsApp the quotation to the customer? No. Send marks the quotation as sent and the app says delivery is not set up, so you download the PDF and hand or send it to the customer yourself.

How is the grand total worked out? Each line is quantity times unit price, less the discount, and tax is charged on what is left. The dialog shows the subtotal, discount, tax and grand total before you save.

Do this in Marquee

Marquee runs this whole workflow. See what Marquee does and what it costs, or browse all step-by-step guides.