At a busy counter every tap counts. This guide shows the keys that search, scan, change quantities, discount, hold and check out, and how to put the customer's bill on a second screen.
Search for the item. When nothing matches, the till shows No products found and the button Quick-add "Cane Laundry Basket". Press it.
The Quick Add Product panel asks for the name (taken from your search), the Selling price (PKR) and an optional Category. Type 650 and press Add & Sell.
A short message says "Cane Laundry Basket" added and the item is already in the cart: Rs 650 + Rs 117 tax, Total Rs 767.
Press the Shortcuts button in the top bar, or the ? key. The popover Keyboard Shortcuts lists Focus Search (F2), Checkout (F12), Checkout (alt) (F3), Toggle barcode input (F4), Hold order (F8), Quick cash checkout (F10), Clear cart / close (Esc), Select cart line (↑/↓), Increase / decrease line qty (+/-), Remove selected line (Del), Discount selected line (*) and Show shortcuts (?).
With the cart showing Pepsi 500ml, Lays Classic (Large) and Kurkure Chutney (Total Rs 354), press ↓ twice to outline the second line (the cursor must be outside the search box).
Press + to make it two units: Subtotal Rs 450, Total Rs 531. Press - to go back. The totals update at once.
With a line outlined, press \* (star). The line discount editor opens on the line with an Amount or Percent % toggle, the field Amount off this line, Reason (optional), Apply and Cancel.
Type 10 and press Enter: the line shows Rs 10 off with an Edit discount link, a row Item discounts -Rs 10 appears and the Total follows (Rs 519.2).
With a line outlined press Del. The line disappears and the cart reads 2 items, Subtotal Rs 150, Total Rs 177.
Press F2 to jump to the search box. Press F4 to turn the search into a barcode field: the band reads Scan or type barcode, then press Enter…. Scan or type a code such as 8901234100015 and press Enter.
A second Pepsi 500ml joins the cart (Total Rs 295).
Press F8 to hold the current cart while the customer fetches something; the cart empties. Press the Held button: Held Orders shows 1 held order, Rs 289.1 on hold, the invoice number INV-20261019-0010 and the buttons Retrieve and Cancel. Press Retrieve to bring the cart back.
Press F12 (or F3) to open the Payment dialog with the total, Rs 289.1. Press Esc to close it.
With the cursor outside any box, Esc again asks Clear 2 items from cart?: choose Cancel to keep the cart or Clear Cart to empty it.
F10 skips the dialog: it takes the exact cash, completes the sale and shows the Receipt (Total Rs 289.1, You saved Rs 105, Paid Rs 289.1).
Press CFD in the top bar. A second window opens (/cfd, no sign-in) with the shop name, a table Item, Qty, Unit Price, Amount (a line discount shows under the item name), and Subtotal, the promotion, Tax, You saved and a large Total, Rs 289.1: the same as the till. Drag it to the screen that faces the customer.
Every change you make in the till (add, remove, quantity, discount) appears on the display straight away, so the customer can check the bill before paying.
When the sale completes the display turns green with Thank You! Your purchase is complete. for about six seconds.
When the cart is empty the display shows the shop name and Waiting for items….
| Mistake | What you see | Fix |
|---|---|---|
| Pressing Esc while typing in the barcode field | Nothing happens | Click outside the field, then press Esc |
| Pressing F10 when the customer pays by card | The sale completes in exact cash at once | Use F12 and choose the payment method; F10 is only for exact cash |
| Item | Meaning / rule |
|---|---|
| F2 | Focus the search box |
| F4 | Barcode input on and off |
| F8 | Hold the order |
| F12, F3 | Open Payment |
| F10 | Quick cash checkout (exact cash, completes the sale) |
| ↑/↓, +/-, Del, * | Select, change quantity, remove, discount a line |
| Esc | Close a dialog, then ask to clear the cart |
Which key opens the Payment dialog? F12, or F3. F10 does not open it: it completes the sale in exact cash.
How do I hold an order and get it back? Press F8 to hold it, then press Held and Retrieve next to the order.
Does the customer display need a login? No. It is opened from the CFD button on the till and shows the cart of that till.
Does the customer display show my promotion? It does show it: the promotion line (for example Buy 2 Get 1), You saved and the Total equal the till.
ClearRing runs this whole workflow. See what ClearRing does and what it costs, or browse all step-by-step guides.